Your IT person is good. Nobody should have to do it alone.
Co-managed IT puts our tools, security team and extra hands behind your in-house IT staff. They keep the relationships and the day to day. We add depth, coverage and the security program that is hard to build alone.
- One person holds every password
- Projects stall because tickets never stop
- Vacations mean crossing your fingers
- Security tools are bought but nobody watches them
- An insurer or client just asked for proof
You stay in charge. We add the bench.
Every co-managed relationship is tailored. A typical split looks like this.
| Area | Your IT team | PC Techware |
|---|---|---|
| Day to day user support | Owns it | Overflow, after-hours and vacation coverage as agreed |
| Monitoring and patching | Sees the dashboards | Runs the tooling and the schedule |
| Security operations | Gets the alerts that matter | Managed detection and response around the clock |
| Backups and recovery | Knows the plan | Manages, monitors and tests restores |
| Projects and upgrades | Sets priorities | Extra hands for migrations, refreshes and rollouts |
| Compliance and documentation | Provides context | Builds and maintains the evidence |
| Strategy and budgeting | Leads | A second opinion and a roadmap |
Enterprise tools without the enterprise headcount.
A security operations bench
Managed detection and response watching devices, email and Microsoft 365 around the clock.
Proven tooling
Remote monitoring, patch automation, endpoint protection and backup, already integrated and tuned.
Escalation partners
Senior engineers to call when a problem goes deeper than one person's experience.
Coverage
Help when your IT person is out, overloaded or simply needs to focus on a project.
Audit-ready documentation
Policies, evidence and reports maintained for insurers, clients and frameworks like CMMC.
Plain English for leadership
Reports owners and boards can read, so your IT team gets credit for the work.
For IT managers and the owners they report to
Are you trying to replace our IT person?
No. Co-managed IT exists to make your IT person stronger. They keep their role and their relationships, with a team behind them.
Do we have to use your tools?
We usually standardize on our stack because that is how we can watch it around the clock, but we review what you already have first and work out the transition together.
How do we start?
A conversation with your IT lead, then a risk assessment so everyone sees the same picture before we agree on the split.
Ready for security that holds up under scrutiny?
Pick the next step that fits. Every one of them starts with a real conversation, not a sales script.